Refund Policy

TouGaoYa Pro is a digital product. Once purchased, you immediately get full access to all Pro features. Due to the nature of the product, all sales are final and non-refundable.

Before You Buy

• Try the Free tier thoroughly to confirm it meets your multi-platform publishing needs
• Read the feature comparison on Pricing
• Email contact@once.work if you have any questions

Non-Refundable Cases

• Changed your mind after purchase
• Did not fully understand the feature differences
• License purchased through an unofficial channel

Special Cases

If the product has a serious defect or cannot be used at all, contact contact@once.work and we will evaluate a solution based on the actual issue.